Support

Get answers for BlockSite frequently asked questions

BlockSite is a browser extension and app for Google Chrome, Mozilla Firefox, Android and iOS mobile devices. So if you find yourself spending too much time on social media sites, BlockSite can help you increase productivity, focus and prevent procrastination.

After installing the browser extension and/or mobile app, BlockSite enables you to set up a list of websites and keywords (on Android you can also block apps!) you wish to block.

In addition to creating a block list, we enable you to set different schedules for blocking, protecting your settings and blocking your access to blocked items with Password Protection, syncing your extension with other computers and your Android device, Activating Uninstall Prevention, customizing your block page with your texts and images – and so much more!

Our browser extension supports blocking on Google Chrome, Microsoft Edge and Firefox.

Our Android app supports blocking on Google Chrome, Firefox, Opera, Opera Mini and Brave.

Our iOS app supports blocking on Safari, Google Chrome, Firefox, Aloha, Puffin, Edge, and Opera Touch.

On the extension:

  1. Click the BlockSite toolbar icon.
  2. Click the ⚙️ icon.
  3. On the left-hand menu, click the ‘Block Sites’ tab.
  4. Add the websites you wish to block on the bar to the right and click ‘Enter’.

 

On Mobile:

  1. Click the bottom left shield icon “Block List”.
  2. Click the green circle on the bottom right of the screen.
  3. Add website URL/apps/keywords.
  4. Click ‘Done’ on the top right corner.

On the extension:

  1. Click the BlockSite toolbar icon.
  2. On the bottom-right, click ‘Categories’.
  3. Toggle the ‘Adult’ category slider to be on.

 

On the mobile app: 

  1. Access BlockSite and click the bottom-left shield ‘Block List’.
  2. Click the green circle on the bottom-right to add items to your block list.
  3. Under ‘Category suggestions’, click ‘Adult’ and then ‘Done’. 

Work Mode enables you to set a countdown timer of up to 999 minutes alongside a break timer with a designated block list – great for anyone who struggles to keep focused for long periods of time!

To activate Work Mode on the extension:

  1. Click the BlockSite toolbar icon.
  2. On the bottom, click the ‘Work Mode’ tab.
  3. Add the websites you wish to block during Work Mode and click ‘Continue’.
  4. Set the work and break periods and click ‘Start’.

 

To activate Work Mode on Android devices:

  1. Access the app and click ‘Work Mode’ on the bottom.
  2. Click the green circle on the right.
  3. Add the websites, apps and keywords to the block list and click ‘Done’.
  4. Click ‘Go To Timer’ to set the work and break periods.
  5. Click ‘Start’ (green ‘play’ circle).

Of course 😃 The BlockSite mobile app can be downloaded for free on both Android and iOS devices. 

To download for Android devices, please click Google Play Store.

To download for iOS devices, please click Apple App Store

Yes. You can add a password to your account (both on desktop and mobile) so that your BlockSite settings can only be changed by you. To enable this, please go to Password Protection.

You can sync your list of blocked websites between Android mobile devices and the Chrome extension on desktop.

To pair your phone with the extension, open the menu, then Settings, then “Sync BlockSite.” You will then be asked to go to the BlockSite desktop extension and scan the QR code. If you don’t have the extension you’ll need to download it from Google Chrome or Firefox. If you need any help setting up the sync, please email us at support@blocksite.co so we can help!

 

Whitelist mode allows you to create a list of sites that are the only sites you can access while BlockSite is on.

How to activate Whitelist Mode?

  1. Click the BlockSite toolbar icon.
  2. Click the ⚙️ icon.
  3. On the left-hand menu, click the ‘Block Sites’ tab.
  4. Under the bar, click “Whitelist mode” to activate the feature.
  5. Add the websites you wish to whitelist in the bar to the right and click ‘Enter’.

Yes, BlockSite can send you an email to alert you when the desktop extension is uninstalled. To enable this, please go to Password Protection in the desktop extension Settings page.

The schedule feature is available on the extension and on Android and it enables you to block specific websites and apps to suit your daily routine. Block websites and apps by time frames and days to make sure you stay on track.

How to use the Schedule feature on the extension:

  1. Click the BlockSite toolbar icon.
  2. Click the ⚙️ icon.
  3. Add the websites you wish to block to your block list (see “How do I block sites?”)
  4. On the top-right, Click ‘Schedule’.
  5. Set the time frames (up to 2 intervals) and days you wish the schedule to be active and click ‘Set schedule’.


How to use the Schedule feature on Android:

  1. Access the app and click the bottom left shield icon “Block List”.
  2. Add the websites and apps you wish to block to your block list (see “How do I block sites?”).
  3. On the top right, click the ⏰ icon.
  4. Set the time frame and days you wish the schedule to be active.
  5. On the bottom, toggle specific websites and apps you wish to be scheduled or click ‘Select all’.

FAQ: How do I set scheduled blocking?

The accessibility feature occasionally turns itself off automatically on some Android devices. Unfortunately, BlockSite has no control over this and it is a known bug in the Android operating system.

However, on most devices, you can disable app optimization for BlockSite in Settings to stop it from disabling accessibility. This is usually found in Settings > Battery.

Here are some more possible solutions… please give them a try!

1. Enable “Battery Optimization”

  • For devices with Android 6.0 and higher, go to Settings -> Battery, click the menu icon in the top-right corner (3 vertical dots), and select “Battery Optimization”. Then select “All Apps” from the drop-down list, select BlockSite, and choose “Don’t Optimize”.
  • For Samsung Galaxy devices (SG 5 and later), check to see if you have App Battery Optimizer in Samsung Smart Manager app enabled. Please disable this as it is known to disable BlockSite’s Accessibility Service. You’ll want to go to Android Settings > General > Battery, and look under App Optimization and select Details. Then find BlockSite and turn it off.
  • For Huawei phones, go to Settings > Apps > Advanced Options > Ignore Optimizations and toggle “allow” for BlockSite.
  • For Some Xiaomi models, ​try the following:
    Go to settings >>Installed apps >> BlockSite >> Other Permissions >> Enable all 3 permissions >> Go to Accessibility and disable and then enable BlockSite again.​

  • For other devices, it is possible that you might have a task manager that automatically closes applications periodically. If you do, please add BlockSite to the whitelist (apps that are excluded from being automatically closed) of the application.

2. Make sure that ‘Draw over other apps’ is enabled for BlockSite.

3. Make sure you are using one of the following supported browsers on your Android device: Chrome, FireFox, Opera, Opera Mini and Brave.

In order for BlockSite to work in incognito mode, you must enable it first:

  1. Open the Google Chrome that BlockSite is installed on.
  2. Right-click the BlockSite toolbar icon and choose ‘Manage extensions’.
  3. Scroll down and enable “Allow in incognito”.

 

The data we collect includes non-identifiable information which is gathered via your use of BlockSite. We do not know and cannot determine the identity of the user from which the information is collected. Please note that we do not share this data with any third parties for the purposes of marketing or targeting individual users. For more information please see our privacy policy.

The adult site blocking feature requires us access to information on the sites you visit in order to detect and block adult sites automatically. Please note that we do not share this data with any third parties for the purposes of marketing or targeting individual users.

BlockSite is not an ad, pop-up or notification blocker, but rather a browser extension and mobile app for Google Chrome, Firefox, Android and iOS mobile devices that enables you to block websites, apps and keywords that may be distracting, addictive or harmful.

If you installed BlockSite for Google Chrome but can’t see it on your toolbar, it is probably under the puzzle icon. For a quick and easy access to BlockSite, follow these steps:
  1. Click the puzzle icon on your toolbar.
  2. Find ‘BlockSite’.
  3. Click the pin icon.
Pinning BlockSite enables you to easily access shortcuts and be more productive.
 

Yes. By deselecting the checkbox next to the words “Block Adult Sites” which can be found under the Settings tab of the Options page for the Block Site extension. For the mobile app: By selecting the checkbox next to the words “Opt Out” which can be found in the About screen of the application. Note that once you opt out, some of the Services provided by Block Site will no longer be available.

When surfing a website while in incognito mode, the site will be blocked and you will be redirected to a new tab page. On this page you will see “Not available on this page”. Please navigate to a website and it should be resolved.

On Extension:

If you forgot your password you can request to have it sent to the email address from which you initially set up your account.

Another option would be to go to a blocked site in your browser and click “Forgot Password?” and then check your mail (spam as well) for an email from BlockSite to reset your password.

On Mobile:

We will have a “Forgot Password” option soon. In the meantime please go to:

Device settings → Applications (or installed apps on some devices) → Blocksite → Clear data

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