Support

Get answers for BlockSite frequently asked questions.

BlockSite is a browser extension and app for Google Chrome, Mozilla Firefox and Android mobile devices. So if you find yourself spending too much time on social media sites, BlockSite can help you increase productivity, focus and prevent procrastination.

Google Chrome and Mozilla Firefox.

After you download the extension, set up a list of websites you want to block. You can also set up a schedule of time frames for when to block distracting sites.

Yes, you can download our Android app for free from the Google Play Store.

Unfortunately BlockSite has no control over this. The accessibility feature turns itself off automatically on some Android devices. This is a known bug in the Android operating system that BlockSite cannot control.

However, on most devices, you can disable app optimization for BlockSite in Settings to stop it from disabling accessibility. This is usually found in Settings > Battery.

Here are some more possible solutions… please give them a try!

For devices with Android 6.0 and higher, go to Settings -> Battery, click the menu icon in the top-right corner (3 vertical dots), and select “Battery Optimization”. Then select “All Apps” from the drop-down list, select BlockSite, and choose “Don’t Optimize”.

For Samsung Galaxy devices (SG 5 and later), check to see if you have App Battery Optimizer in Samsung Smart Manager app enabled. Please disable this as it is known to disable BlockSite’s Accessibility Service. You’ll want to go to Android Settings > General > Battery, and look under App Optimization and select Details. Then find BlockSite and turn it off.

For Huawei phones, go to Settings > Apps > Advanced Options > Ignore Optimizations and toggle “allow” for BlockSite.

For other devices, it is possible that you might have a task manager that automatically closes applications periodically. If you do, please add BlockSite to the whitelist (apps that are excluded from being automatically closed) of the application.

You can sync your list of blocked websites between Android mobile devices and the Chrome extension on desktop.

To pair your phone with the extension, open the menu, then Settings, then “Sync BlockSite.” You will then be asked to go to the BlockSite desktop extension and scan the QR code. If you don’t have the extension you’ll need to download it from Google Chrome or Firefox. If you need any help setting up the sync, please email us at support@blocksite.co so we can help!

Work Mode allows you to work for 25 minutes and take a 5 minute break – great for anyone who struggles to keep focused for long periods of time!

Whitelist mode allows you to create a list of sites that are the only sites you can access while Blocksite is on.

Yes. You can add a password to your account (both on desktop and mobile) so that your BlockSite settings can only be changed by you. To enable this, please go to Password Protection.

Yes, BlockSite can send you an email to alert you when the desktop extension is uninstalled. To enable this, please go to Password Protection in the desktop extension Settings page.

The adult site blocking feature requires us access to information on the sites you visit in order to detect and block adult sites automatically. Please note that we do not share this data with any third parties for the purposes of marketing or targeting individual users.

The data we collect includes non-identifiable information which is gathered via your use of BlockSite. We do not know and cannot determine the identity of the user from which the information is collected. Please note that we do not share this data with any third parties for the purposes of marketing or targeting individual users. For more information please see our privacy policy.

Yes. By deselecting the checkbox next to the words “Block Adult Sites” which can be found under the Settings tab of the Options page for the Block Site extension. For the mobile app: By selecting the checkbox next to the words “Opt Out” which can be found in the About screen of the application. Note that once you opt out, some of the Services provided by Block Site will no longer be available.

On the extension: In order to block a site go to “Edit block sites list”–> add website URL (it is recommended to copy and paste the link) –> click the green plus sign to add it to the list. Now this site will be blocked.

On Mobile: Select the bottom left shield icon “Block List” → click the green circle on the bottom right of the screen → add website URL (it is recommended to copy and paste the link) → press the green arrow in the top right corner. Now the site will be blocked.

Another option is to enable “Adult block” – that will automatically block sites with adult content.

On the mobile app, click the bottom right circle icon “Adult Block” → toggle the slider to be on. Adult sites are not blocked as a bundle.

On the extension, click on the extension’s icon, click the bottom right circle icon “Adult Block” → toggle the slider to be on. Adult sites are not blocked as a bundle.

The schedule feature in BlockSite allows you to block specific websites and apps to suit your daily routine. Block websites by time frames and days to make sure you stay on track. Watch the video below to see how you can enable this feature.

FAQ: How do I set scheduled blocking?

BlockSite is not an ad blocker but rather a browser extension and mobile app for Google Chrome, Firefox and Android mobile devices that enables you to block websites and apps that may be distracting, addictive or harmful.

Yes, you need to download the chromium based version that is currently available in a form of beta mode.

You can find it here under the dev channel: https://www.microsoftedgeinsider.com/en-us/download/

Once you have downloaded it you can download our chrome extension and install

In order for BlockSite to work in incognito mode, you must enable it first:

  1. 1) On your computer, open Chrome .
  2. 2) At the top right, click More More tools Extensions.
  3. 3) Click on the details in the Blocksite extension box
  4. 4) Scroll down and enable the “Allow in incognito mode”

When surfing a website while in incognito mode, the site will be blocked and you will be redirected to a new tab page. On this page you will see “Not available on this page”. Please navigate to a website and it should be resolved.

On Extension:

If you forgot your password you can request to have it sent to the email address from which you initially set up your account.

Another option would be to go to a blocked site in your browser and click “Forgot Password?” and then check your mail (spam as well) for an email from BlockSite to reset your password.

On Mobile:

We will have a “Forgot Password” option soon. In the meantime please go to:

Device settings → Applications (or installed apps on some devices) → Blocksite → Clear data

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